• How do I electronically sign my transactions?

    As part of the terms and conditions for using the portal, you must electronically sign transactions when you:

    • update your client’s details (such as postal address, email address, financial institution details)
    • request a refund
    • lodge or revise an activity statement
    • advise the roles and accounts that your client has authorised you to view
    • update the activity statement delivery preference for a client
    • submit a request for a client whose
      • income tax returns are no longer required to be lodged for specific year/s
      • further income tax returns are not to be lodged from a specific year.

     

    Steps for electronically sign transactions.

    Step 

    Action 

    Result 

    1.

    Select the Submit button.

    The 'Continue with this transaction?' authentication screen is displayed. Your AUSkey details will be pre-populated.

    2.

    Enter the correct password and select the Continue button.

    Your request will be submitted for action and the 'Transaction completed' screen will be displayed if successful.

     

    If you enter an incorrect password three times, you will be automatically logged out and the changes you were attempting to complete will not be saved.

    You will have to re-login and enter the transaction details again.

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If you follow our advice or guidance and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

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If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.

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