• Add and update email address

    This screen enables you to add and update the email addresses of clients with one or more roles. The screen also displays the summary of all the email addresses of the client.

    We send electronic notices and correspondence to the email address. We use this address for business clients to notify that the activity statement is available electronically.

    An email address will always be displayed in upper case in the portal. There is no need to update the record. 

    To add and/or update email addresses for a role or account

    • Enter the new email address in the Email address field

    • Confirm the new email address by entering the information again in the Confirm email address entered field

    • Either
      • Select the roles/accounts you want to update
      • Select all on this page to update all the roles/accounts displayed
    • Select Next.

    The Confirm email address you entered must match the Email address you entered. Both fields are mandatory.

    Email address
    • Must have only one ‘@’ character
    • Cannot start or end with an ‘@’ character
    • Cannot start or end with a ‘.’ character
    • Cannot contain the following: ‘..’, ‘.@’, or ‘@.’
    • Cannot contain illegal characters: () <> , ; : \ “ [].

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We are committed to providing you with advice and guidance you can rely on, so we make every effort to ensure that what we give you is correct.

If you follow our advice or guidance and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the advice and guidance on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.


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