• How do I update a client's postal address?

     

    This How do I shows you how to update a client’s postal address.

    If you do not know the client’s ABN and/or TFN, you can find the client on the directory.

     

    Step 

     

    Action 

     

    Result 

    1. 

     

    Enter the TFN or ABN of the client in ‘Your client’s TFN/ABN’ field.

    Choose ‘Client details’ from the drop down menu.

    Select the Search button.

     

    The ‘Client details’ screen will be displayed.

             

    2.  

     

    Choose the Postal addresses radio button.

    Select the Next button.

     

    The ‘Postal address details’ screen will be displayed.

             

    3. 

     

    Select the Update button.

     

    The ‘Update postal address details’ screen will be displayed.

             

    4. 

     

    Enter the new postal address details.

    Select the Next button.

     

    Postal address details are now updated.

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