• Your dealings with the ATO

    ‘Your dealings with the ATO’ is a feature that helps you check the status of all the enquiries you have sent in to the ATO.

    You will be able to see a list of all your enquiries (dealings) relating to your business, including:

    • portal
    • mail
    • telephone, and
    • fax.

    You will need to refer to your records to view the details of the enquiry.

    A list of all your enquiries will be displayed.

    You will be able to navigate through the list by selecting the Previous 50 and Next 50 control buttons.

    You can use a portal receipt number to check the status of a specific enquiry you have made relating to your business.

    Portal enquiries (dealings) will include:

    • messages
    • online forms
    • refund requests, and
    • transfer requests.

    The display will only include the enquiries you are authorised to view.

    The status of each of your enquiries may be:

    • received
    • further information requested
    • in progress, or
    • completed.

    Completed dealings will be displayed for three months after the completion date.

    The estimated date to completion is based on the taxpayers’ charter standards.

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Relying on our information - our commitment to you

We are committed to providing you with advice and guidance you can rely on, so we make every effort to ensure that what we give you is correct.

If you follow our advice or guidance and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the advice and guidance on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.

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© Australian Taxation Office for the Commonwealth of Australia

You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products).