• Sent

    The ‘Sent items’ screen displays copies of:

    • messages sent to the Tax Office
    • refund and transfer requests
    • online forms, including submitted private ruling applications, objections and further information, and
    • messages allocated to other users.

    The following details are displayed for each sent message.

    • Sent – the date the message was sent.
    • Client – the name of the client.
    • Subject – the subject of the message.
    • To – the possible recipients are:
      • the Tax Office, or
      • another user in your business.


    The messages can be sorted by each field by selecting the header link.

    For each message, you can:

    • select the message link to view a sent item
    • view a printer friendly version of the page, and
    • delete one or more items in the list.


    If you view a sent item, there are only two possible statuses:
    • ‘Sent’, or
    • ‘Allocated’.

    You can only reply to a viewed message from your inbox. You will not be able to reply to a message viewed from your ‘Sent items’.



    For more information, refer to the ‘View a message’ and ‘Delete a message’ sections in Mail – further information 

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Relying on our information - our commitment to you

We are committed to providing you with advice and guidance you can rely on, so we make every effort to ensure that what we give you is correct.

If you follow our advice or guidance and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the advice and guidance on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.


© Australian Taxation Office for the Commonwealth of Australia

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