• Email addresses

    This screen enables you to view your email addresses.

    The email address is where we send electronic notices and correspondence. We use this email address to notify business clients that the activity statement is available for completion..

    An email address must be provided if your business or organisation:

    • registers for GST and its annual turnover is $20 million or more – a business activity statement lodged via digital channels is required by legislation
    • is an importer, intending to defer the payment of GST on imported goods
    • wants to maintain its details in the Australian Business Register over the internet.
    • All other businesses are encouraged to provide an email address, for future digital interactions with the Australian Taxation Office.


      An email address will always show in upper case in the portal. There is no need to update the record to correct this.


    The Email address screen contains buttons to Update, Add or Delete the email details for a role or account.

    For more information, refer to: 


Relying on our information - our commitment to you

We are committed to providing you with advice and guidance you can rely on, so we make every effort to ensure that what we give you is correct.

If you follow our advice or guidance and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the advice and guidance on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.


© Australian Taxation Office for the Commonwealth of Australia

You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products).