Log in to the Business Portal.
Once you have logged into the Business
Portal, and if you do not have any unread messages, you will be taken
directly to the Business Portal home screen. This
screen leads to portal functional areas such as Activity
statements and Mail.
You should use this screen as the centre of your
Business Portal operations.
If you have any unread messages, you will be taken to the To do today screen.
Three navigation points appear on every screen within the Business Portal:
The menu bar is on the left of your screen. Depending on your access, it will have the
This bar contains a universal set of items for the portal:
Help is context sensitive,
displaying the help most relevant to the screen you are currently viewing.
This bar appears at the bottom of each screen. It provides you with security and technical advice, information about privacy and the portal’s terms and conditions.
The ATO recommends that you read these documents as they govern the supply and use of this portal.
This screen alerts you to unread messages in your own inbox.
If you are authorised to access other users' mail, this screen also alerts you to:
If there are no unread messages, you will not see this screen. You will be taken directly to the Business Portal homepage.
Account details provides you with detailed client information on accounts and lets you request transfers and refunds. It also includes
payment options and methods.
For more information, select the Account
details link on the left navigation bar within the help site or select Help on the global navigation bar in the Account
Here you can check the status of all enquiries sent to the
ATO relating to your business.
This screen shows:
Business registration details shows your registration details including name, addresses
and contact details. You can update most of these details here.
Activity statements allows you to list, view, lodge and print your activity statements.
If you have full business Portal access Payment
options provides information about payments options and methods,
including the EFT code and account balance.
Mail allows you to send and receive
messages and attachments securely, on a range of topics.
You can receive correspondence from us including:
If you are authorised to access other users’ mail, you can view
all mail boxes in your organisation, including the Business
Online forms allows you to complete
and submit forms.
Select and ABN is only available if
there is more than one ABN associated with your AUSkey. If so, it allows you to
select an ABN associated with your AUSkey by cross-entity authorisation and
represent that client on the portal.
This provides you with access to online tools and calculators on the main ATO website.
Access manager is the ATO’s
authorisation system. The system allows access administrators to assign their
staff with permissions to use ATO digital channels.
You can also grant other entities (businesses) access to
your business information via the portal by selecting them as your agent for
taxation purposes. This is also referred to as a Business
This gives you access to:
This section is where the Commissioner includes messages.
The Key updates section
lists important changes to the Business Portal.
The Quick links section links to information identified as regularly accessed.
We are committed to providing you with advice and guidance you
can rely on, so we make every effort to ensure that what we give
you is correct.
If you follow our advice or guidance and it turns out to be
incorrect, or it is misleading and you make a mistake as a
result, we will take that into account when determining what
action, if any, we should take.
Some of the advice and guidance on this website applies to a
specific financial year. This is clearly marked. Make sure you
have the information for the right year before making decisions
based on that information.
If you feel that our advice and guidance does not fully cover
your circumstances, or you are unsure how it applies to you,
contact us or seek professional advice.
© Australian Taxation Office for the Commonwealth of Australia
You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products).