• Update postal, business or residential address 

    This screen enables you to update your postal, business and residential address details.

    The postal address is the address used by government departments and agencies as a point of contact to issue notices, correspondence and activity statements.

    You can provide your tax agent’s address as your postal address if you have made prior arrangements to do so.

    The business address is the actual or physical street address where the main business activity takes place. If there is no actual or physical address where the business takes place, then the address where business records are kept is considered the main place of business.

    The residential address is the actual or physical address where you live.

    Every role or account must have address details.

    Criteria to follow to complete fields

    You need to comply with the following criteria to ensure the information provided for these fields is correct.

    Postal addresses

    • Address line 1 may include any one of the following: C/, C/-, C/O, CO, Care Of, GPO, GPO Box, PO, PO Box, Post Box, Box, Post Office, P/-, Locked Bag, Private Bag, RMB, RSD, RMD.
    • Address line 1 should not be blank.
    • Address lines 1 & 2 must not contain numbers only or the characters ~ ` ! @ # $ % ^ * _ = + { } [ ] \ | ; : " , . ? < >
    • Postal addresses fields should not contain the ‘corner’ of two streets or ‘as above’.

    Business and residential addresses

    • Address line 1 should not include C/, C/-, C/O, Care Of, GPO, GPO Box, PO Box, Post Box Post Office, P/-, Locked Bag, Private Bag, RMB, RSD, RMD.
    • Address line 1 should not be blank.
    • Address lines 1 & 2 must not contain numbers only or the characters ~ ` ! @ # $ % ^ * _ = + { } [ ] \ | ; : " , . ? < >
    • Business and residential addresses fields should not contain ‘as above’.

    Suburb fields

    Suburb fields should not:

    • be blank for Australian addresses
    • contain the following characters ~ ` ! @ # $ % ^ * _ = + { } [ ] \ | ; : " , . ? < >
    • contain numbers only
    • contain three or more repeated characters.

    State fields

    Where the address is:

    • in Australia, use the drop down menu to select the state
    • outside of Australia, leave this field blank.

    Postcode fields

    • These fields are mandatory for Australian addresses.
    • These fields should be four numbers.

    To complete this transaction

    Sign the declaration page using your AUSkey as your digital signature.

    You need to sign the transaction with the same AUSkey you logged in with
    For more information, refer to Definitions.

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If you feel that our advice and guidance does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.

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