• Overview of access manager

    Access manager (AM) is the Australian Taxation Office’s (ATO) authorisation system for digital channels. It provides businesses with the ability to control the types of activities and transactions that their staff can undertake when accessing ATO digital channels such as the portals. 


    • As AM is a stand-alone system, you need to log in to AM to manage your access and permissions. Therefore, when we need to make changes to AM your, portal access remains unaffected. Access Administrators can access AM after they have logged into an ATO portal, using the left navigation menu to open a separate web browser session or can log in by ato.gov.au 
    • The feature 'Copy permissions' allows the access administrator the option to copy the permission set of a credential holder to numerous credential holders at the same time. 
    • Access administrators can use a simplified process to provide, modify or remove staff access. New permissions assigned will be in effect the next time the credential holder logs in. 
    • AM enables the access administrator the ability to
      •  temporarily stop staff access (for example, when they go on leave) 
      •  restrict staff access permission to certain clients and functions. 
    •  AM enables businesses to appoint and assign permissions to another entity to act on their behalf in the portal and to manage those access permissions. This is referred to as a business appointment or acting as an agent for tax purposes. 

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